Synchronizing its staff schedule to accommodate flight schedules is all in a day’s work at EJE Travel Retail. Meeting the needs of the customer is EJE’s number one priority and that is why sufficient coverage is always a priority when it comes to service standards.

The EJE Travel Retail customer experience becomes a priority long before the customer enters the store. Each store is designed with diverse travel customer needs in mind. In order to achieve the ultimate travel experience, EJE analyzes passenger profiles to learn cultural preferences and nuances. Each EJE Travel Retail location is merchandised and designed to best meet the customer’s perspective and needs. At the end of the day, the customer is happy and sales are up.